Privacy Policy

Effective Date: 22 Feb, 2025

At FinoGates, we prioritize your privacy and data security. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and APIs. By accessing FinoGates, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Account Information – When you sign up, we collect your name, email, business details, and payment information.
  • Support Requests – When you contact us, we may collect details related to your inquiry.

b. Automatically Collected Information

  • Usage Data – We collect logs, device information, browser type, and interaction details.
  • Cookies & Tracking – We use cookies to enhance user experience and analyze traffic.

c. Third-Party Information

  • We may receive data from banks, payment networks, or verification services to facilitate transactions.

2. How We Use Your Information

We use your information for:

  • Providing Services – Enabling payments, API access, and customer support.
  • Security & Fraud Prevention – Detecting suspicious activities and ensuring compliance.
  • Improving Our Platform – Enhancing user experience and optimizing performance.
  • Regulatory Compliance – Meeting legal and financial reporting requirements.

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data in the following cases:

  • With Financial Institutions – Banks, payment processors, and networks for transaction processing.
  • With Service Providers – Third-party vendors assisting in security, analytics, and infrastructure.
  • For Legal Compliance – If required by law, court order, or regulatory authorities.

4. Data Security

We implement bank-grade security measures to protect your information:

  • Encryption – All sensitive data is encrypted at rest and in transit.
  • Access Controls – Strict access permissions ensure only authorized personnel handle data.
  • Regular Audits – We perform security audits to prevent unauthorized access.

However, no system is 100% secure, and we encourage users to take security precautions.

5. Your Data Rights

You have the right to:

  • Access & Correct Data – Request details about the data we hold.
  • Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
  • Request Data Deletion – Subject to regulatory requirements, you may request account deletion.

To exercise these rights, contact us at support@finogates.com.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to improve user experience. You can manage cookie preferences through your browser settings.

7. International Data Transfers

If you access FinoGates from outside the United States, your data may be transferred and processed in the U.S. By using our services, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform alerts. Continued use of FinoGates constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related concerns, reach out to:

We value your trust and are committed to protecting your privacy.